General Terms and Conditions of BroTravels.com

1. Service Description

  1. These General Terms and Conditions apply between us, BroTravels.com, and our customers for all orders, contracts, deliveries, services, and other performances.

  2. BroTravels is an online platform that allows registered users (hereinafter referred to as "members") to communicate with other users who offer various types of accommodations for temporary rental (hereinafter referred to as "hosts"), to make bookings, and to conduct transactions. Hosts can post advertisements (hereinafter referred to as "listings") on the BroTravels website to promote their accommodations.

  3. Hosts are solely responsible for the content and accuracy of their listings. BroTravels is neither a seller, owner, landlord, nor provider of the accommodations depicted.

  4. Listings are created and managed solely by the hosts. BroTravels does not check listings for accuracy, completeness, or legality. Any booking made is a contract between the involved members. BroTravels is not a party to this contract.

  5. If hosts include third-party links, the responsibility for the linked content lies with the respective third-party providers. BroTravels does not guarantee the legality or reliability of such content.

  6. Hosts act in their own name and on their own account—not on behalf of BroTravels.

  7. BroTravels may refuse to post listings due to capacity limits and does not guarantee uninterrupted website access.

2. Eligibility, Use of the BroTravels Platform, Member Verification

  1. By registering, you confirm that you are at least 18 years old and have full legal capacity.

  2. BroTravels may request identification documents from members but is not obligated to verify identities or guarantee their truthfulness.

3. Changes to the Terms of Use

BroTravels reserves the right to change these terms at any time. Changes will be emailed to members at least 30 days before they take effect and published on the website. Members may terminate their contract without notice if they do not accept the new terms. Continued use of the platform after the effective date is deemed acceptance.

4. Registration with BroTravels

  1. A member account is required to access the full platform.

  2. Registration information must be truthful and kept up to date.

  3. Login credentials must be kept secure. Sharing access or account use with third parties is not permitted. BroTravelsis not liable for unauthorized use. Members must notify BroTravels of any suspected breach.

5. Content

Members may only upload content to which they hold exclusive rights. Offensive or immoral content is prohibited. The uploading member bears full responsibility for any violations.

6. Fees

BroTravels may charge service fees (plus applicable taxes). All fees will be shown before booking and are non-refundable unless stated otherwise.

7. Listing Conditions

  1. Hosts must provide truthful details about their accommodation's amenities, location, and quality.

  2. Listings must display the total price, including taxes, cleaning fees, surcharges, etc.

  3. Hosts may not demand more than the advertised price after a booking is made.

8. Bookings

  1. A booking creates a legally binding contract between host and guest. The host must provide the accommodation as described.

  2. Cancellations and refunds are governed by the listing’s rules or, if none are specified, by applicable law.

9. Damages to Accommodations

  1. Guests are liable for any damage they or their invitees cause during their stay. The accommodation must be returned in its original condition.

  2. BroTravels is not liable for any damage to accommodations or damage suffered by guests during their stay.

10. Taxes

  1. Hosts are responsible for determining and paying any applicable taxes or fees.

  2. BroTravels accepts no responsibility for the tax obligations of its members.

11. Term and Termination, Suspension, and Other Actions

  1. The contract is valid for 30 days and automatically renews unless terminated.

  2. Members may terminate with 30 days’ notice via email. Future bookings will be canceled and refunded.

  3. BroTravels may terminate or suspend accounts without notice if terms are violated.

12. Miscellaneous

  1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

  2. EU consumers may use the online dispute resolution platform: http://ec.europa.eu/consumers/odr.

  3. BroTravels is neither willing nor obligated to participate in additional consumer arbitration.

  4. Members agree to attempt out-of-court settlement with BroTravels before pursuing legal action.